Over the last few years, all financial services organizations could familiarize with the concept of Big Data. Widespread digitalization has also made your workplace a proud owner of such an asset. But isn’t it time you consider its usefulness for the business?
In the near future, we will not be looking into magic balls but in freaky-looking glasses to see other dimensions of reality. It will also be more than rollercoasters and monster fights – banks and insurers are getting ready to open their virtual shops’ doors.
If we agree that the role of sales reps in financial services is transforming with the spreading of online services and that it becomes more of a consultancy in making decisions in complex problems that require a longer process than we have to reconsider what tools we use for this purpose. PSD2 now allows for brand new ones to try.
In the positions where the workers are out of office and on the go most of the time, the idea of mobilization soon emerges. But it may still come as a surprise that mobile tools and devices can help elsewhere, too, to increase client engagement and enhance the experience – like in retail banking.