It’s mid-December: by now, most people in the business world had to look back the year behind them so many times it made their necks ache. If you are one of them, let us take it over from here. The most important digital innovations of 2018, according to Scolvo.
2018 will be the year of artificial intelligence (AI) in customer relationship management: those CRM vendors that are not able to upgrade quickly enough, will lose customers and stay behind forever. On the other hand, many have been upping their game already.
The sudden takeover of voice assistants is another milestone of digital transformation and, for many, it is yet another wake-up call. Humans are not alone anymore in any game, so why would sales be any different? However, can robots replace your sales reps? Also, the next question: is it good or bad?
Artificial intelligence has already crept into our businesses with voice assistants and chatbots, but it is also so much more than that. Look beyond the hype and learn about AI in sales through three use cases that are not less important for sales leaders.
As well as presenting a heap of opportunities with previously unforeseen mobile capabilities, 2018 will challenge businesses in all phases of mobilization with several threats (e.g., data leakage). Here are some global expectations for the year 2018.
Many things are going on in innovation in financial services we just can’t ignore. At the same time, trillions of questions arise concerning the types, the means, and the threat levels of innovation. We’ve made a roundup of some recent articles that might offer valuable answers for these questions. So read and decide: Is it time to trick or treat?