Financial services companies are constantly haunted by the competition but it has been proved that new, innovative solutions, such as mobilization, are able to keep them in the game. Still, it’s not a cheap bet, so smart budgeting is essential.

[/spb_text_block] [spb_image image=”17659″ image_size=”full” frame=”noframe” caption_pos=”hover” remove_rounded=”yes” fullwidth=”no” overflow_mode=”none” link_target=”_self” lightbox=”no” intro_animation=”none” animation_delay=”200″ width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”]

Through the following examples, we show you how to build strong commitment by the smart allocation of resources, in order to achieve success in the banking sales department.

Changing the perspective

Imagine your firm, a financial services company, has a digital transformation strategy in place and, as a part of it, a mobilization project for the whole workforce. Your task as the sales department head, will have to work on translating your own team’s corporate workflows to a targeted app on a mobile device. You will have specific needs, though, in terms of devices, mobile and desktop applications. How do you make sure you’ll get a fair share of the budget while not asking too much of an already huge financial commitment?

Media reports that giant global corporations easily spend billions of dollars on digital transformation projects. At the same time, Gartner’s recent forecast on IT spendings had an interesting statement: they claimed that while it was clear that companies would keep on spending on digital devices and IT services, the political and economic uncertainties would restrain them from spending as much as previously thought. The device budgets remain flat at $USD 589 and the services budgets will only grow by 4.2% this year.

To better achieve your mid- and long-term goals, try opting for a fixed percentage of the total technology budget: your actual spending on the different elements of the mix will depend on the developments in other areas, such as the back office, the data security and management, and the likes. One global firm was not afraid to allocate 30% of its total technology budget to mobility and collaboration projects, affecting 100,000 employees, and changed the entire ballgame with solutions like intuitive mobile dashboards and work chats.

Getting the C-suite on board

The strategy of your company focuses on eradicating inefficiencies in operations by giving people consumer-like technologies to work with. In practice, it means creating a BYOD-policy completed with the development of easy-to-use enterprise mobile applications.

While it’s not hard to see how such mobilization would benefit the sales team in their field work and would result in improved figures, the fact it is not an isolated project makes more room to negotiate the department budgets.

Be part of something big: when C-level executives are convinced to digitalize the enterprise and allocate the necessary budgets, it will be a large-scale opportunity for the sales department to up the game with more innovative solutions. One way to do that is link every line of the department budget back to the corporate strategy. Spending on a top enterprise mobility management tool ensures the most secure operations for the field team. Or, the high customer engagement, resulting from the increased responsiveness, validates the costs of a disruptive mobile application.

Securing a quick win

When breaking the down the costs of your project, it is useful to keep in mind that, although making the switch to digital and mobile is at least a few years’ investment, there are possibilities to ease the risk anxiety by securing a quick win.

Carefully examine the usual elements of a mobile plan: it is quite rare to spend equally on new hardware purchases, consultancy, mobility management and collaboration tools. Some of these areas will stand out either with their lower costs or by providing a quicker or higher return.

In our example, cutting device acquisition costs will not be a highlight since the strategy already builds on employees bringing their own devices to work. Consequently, you will not be able to save much on management tools, either. But if you can make these tools work sooner? That would be your win on the ROI-side and the more chances you get to have your budget approved.

Scoop the market for ready-to-use software solutions that are most likely to fit your operational workflows. Individual development not only costs more but also takes more time, and these sacrifices are seldom justified in use. You can also find sales-specific, ready-to-use applications that can even be customized, but not to the extent where it actually slows down the processes instead of accelerating them.

You can also focus on the savings side: sales can be especially strong in saving on paper costs when digitalizing its processes or cutting down on down times when mobilizing the field team. Also, If you make a good software choice as seen above, that means your team can use them from day one, saving on training costs as well.

Enjoy simplicity and ease of use and make your employees more productive in a days – Request a demo

[/spb_text_block]

The post 3 Tips for Banking Sales Heads to Stretch Their Mobility Budgets appeared first on Scolvo.

Mobilization has solid advantages for all businesses, including those who help others discover the relevant opportunities and reach their full potential with mobility solutions. If you are an IT-consultant, a mobile developer or a system integrator, now you have good chances to profit from the new mobile way of working.

[/spb_text_block] [spb_image image=”17669″ image_size=”full” frame=”noframe” caption_pos=”hover” remove_rounded=”yes” fullwidth=”no” overflow_mode=”none” link_target=”_self” lightbox=”no” intro_animation=”none” animation_delay=”200″ width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”]

IT-consultants

Professional IT services providers with a strong focus on enterprise trends must be aware of the value they can bring for their clients. Consultants can align the mobility projects of the businesses with their overall strategic goals in business development, operations, talent management, and innovation.

They can also help with the assessment of requirements, workflow adjustments, and manage the expectations regarding mobility project implementations times and challenges. Consultants have the background to prove that, as a result of a mobility investment, the performance of the clients will have measurable and sustainable improvements.

Mobile developers

In 2015, Strategy Analytics put the enterprise mobile application development market size at $41bn globally and expected it to reach $63bn by 2020. But the market grew more of a lightning speed, totalling at $74bn in 2016 according to the estimates, and expected to almost double at $128bn in 2022. The research also showed that certain sales force and field force automation apps were more widely used among employees, but corporate email and messaging were still the most popular applications.

Developers with a forward-looking approach can see the opportunities presented by this dynamics of market growth. In the recent years, the profession also attracted many new faces: according to the State of Mobile App Developers survey from 2016, about three-fourth of the developers have been in the industry for less than three years. Also in this survey is data showing that currently, only 8% of developers are working on tools in the enterprise category.

While market growth is steadily supported by the wide expansion of mobile working, the growing availability of cloud and data services and wireless networks, a support system is also starting to develop on the supply side. Application platforms and builder toolkits that use modules for either native or web-based developments let developers create tailor-made, yet ready-to-deploy business applications cutting development times in half.

System integrators

Technavio puts the global system integration services market size at $362bn in 2016, with an 8% CAGR-potential, reaching almost $500bn in value by 2021. Another body, Research & Markets, has a calculation of the value lower, at $270bn for last year, with a prognosis of $388bn for 2021, but still showing a 7.5% CAGR. Yet another report by Grand View Research puts the bar at a value of $528bn to be reached by 2025. Automation and cloud integration seem to be the biggest drivers for growth.

The fragmentation and development, along with the growing investment volumes in IT, have been presenting new opportunities for system integrators, namely, specialisation. One of the specific areas of technology is mobile and integrating mobile solutions is an expertise often leading business to smaller integrators.

Help your clients make the most of their mobility projects – Join the SCOLVO partner community today!

[/spb_text_block]

The post Want to Profit from Mobilization? Now You Can! appeared first on Scolvo.

To make sure everyone’s on the same page about what has to be done, in what order, and what’s the intended impact from a business perspectives, organizations have been standardizing their processes for a long time. With a standard workflow, they can streamline their operations, save on downtimes, and minimize the chance of miscommunication.

[/spb_text_block] [spb_image image=”17674″ image_size=”full” frame=”noframe” caption_pos=”hover” remove_rounded=”yes” fullwidth=”no” overflow_mode=”none” link_target=”_self” lightbox=”no” intro_animation=”none” animation_delay=”200″ width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”]

An organization can select among different options when it wants to standardize a workflow: some opt for a more detailed regulation, while others vote for more flexibility or more future-proof solutions.

Standard Operating Procedure (SOP)

Standard Operating Procedures, or SOP’s, have become the norm in many strictly regulated industries to standardize the execution of routine tasks by outlining in detail the steps necessary for a certain outcome. In healthcare, the military, or manufacturing, where safety and security are of utmost importance, these written documents assure the workers, the customers, and the authorities that all activities are safe and comply with the industry regulations.

An SOP ensures that the quality of the service is consistent, regardless of shift systems or management styles. It also facilitates the onboarding of new colleagues and saves on training times. SOP’s are usually established by quality assurance professionals if there are such in the organization, or by the senior management of the unit to which the SOP applies.

When introducing such a document, it is important to tell the workers that the new procedure will not only improve the business outcomes but also their ability to complete the tasks. In other words, that it is intended to make them more effective. Allow some time to familiarize with the new procedures and to eventually modify them, should such feedback come.

An SOP usually comes in the form of a text document. But, in some cases, it might be handy to create a checklist or a workflow chart, depending on the number of steps in the process. If it’s a low-key process, under 10 steps and not many decisions to make, a checklist works best. When lots of steps and decision stages are involved, a workflow chart can help overview the process at a glance and quickly identify the critical stages.

Setting milestones

Instead of a step-by-step guide as an SOP, you can choose to set only the major milestones of a work process. This way, you will have all the steps in front of you that you need to pay special attention to. Setting milestones is a good way to standardize creative processes, e.g. the design of a new website or a product, while still giving the contributors flexibility of defining the in-between steps.

Key dates, tasks, deadlines or deliverables can all be milestones if they are of higher importance than the other similar dates or tasks, they have a serious impact on the outcome of the project, or they are an explicit indicator of the successful completion of the project.

Tracking a set of tasks by milestones can be done by using different tools: simple or Gantt-type charts in spreadsheets might do just fine, but there is an abundant selection of specific apps for project management, too. Since the goal of setting milestones is to establish a standard everyone on the team follows, it is important that the selected tool be simple enough to use. This way, it can improve productivity instead of slow the process with the administration.

Unlike an SOP, a set of milestones can change from project to project, but, in order to standardize the processes, they are best established by project type. There are also types of milestones that every project entails, such as overall start and end date, the start and completion of an activity, the approval of deliverables or a review.

Mobilization

For a company that wants to be ahead of the game, mobilizing its workflows is the suitable solution. If creating standard workflows is a way to save time and money for the business, it is even more so when we talk about creating workflows with mobility.

Maybe it is not even creating something totally new, but even rethinking the existing standards of operation (a necessary part of any mobilization project) can help streamline it and make it more effective.

When mobilizing, standardization happens on many levels. First, the elements of the workflow will be defined (ideally) by end-user interviews and the common practices of the workers on a team, so necessarily free of individual preferences or non-complying routines.

Second, the end product of the development will be one application that will be used by all members of a team, so you can let the app guide the workflow by giving the same buttons, menus, action- and decision points to everyone. And if the application is easy enough to use, it will be able to break the old and ineffective routines that workers might hold onto.

You can also opt for a mobile development from specific modules that incorporate different industry best practices, as it is the case of Scolvo products. Then the workflows really become standard, promoting effectiveness and productivity.

Note that standard does not equal uniform: you should still be able to customize the enterprise mobility app to your company’s specific needs since whatever is in the app will become the standard at your organization.

[/spb_text_block]

The post The 3 Most Effective Ways to Establish a Standard Operational Workflow appeared first on Scolvo.

The workforce is increasingly getting mobile all over the world and that puts companies, small and large, in a challenging position, Scolvo’s chief sales and marketing officer Krisztián Tóth outlined in his presentation at the first webinar of a series, The Digital Corporation University.

[/spb_text_block] [spb_image image=”17679″ image_size=”full” frame=”noframe” caption_pos=”hover” remove_rounded=”yes” fullwidth=”no” overflow_mode=”none” link_target=”_self” lightbox=”no” intro_animation=”none” animation_delay=”200″ width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”]

Currently, about 3 out of 5 workers don’t really need an office to work but about 88% do need to access corporate documents and systems, Tóth added. The most obvious example is that of the field workers – however, most of them (58%) don’t have any kind of mobility solution for these workers. Or, have something that the employees hate to use.

Benefits of mobilization

In his presentation, the chief marketing officer stressed the importance of being aware of the benefits of a mobile development project. Among such benefits, he mentioned the increased productivity first: if the company serves its employees correctly and provides all the functionalities needed for their everyday work, the productivity will rapidly increase within the organization.

The second important benefit is the reduced operational costs. Non-office workers can follow pre-set workflows, reducing the costs of operations.

Furthermore, with a mobile solution, field workers are empowered, because they can receive real-time updates on tasks, check inventory, document quality inspections, update utility maps and communicate with customers on the move. Comprehensive mobile tools also make routine tasks more enjoyable.

Providing timely and relevant data and overall efficiency are natural results of a mobile workflow and increase service quality, which is the fourth benefit on the list Tóth presented.

Last but not least, if the employees work better and more efficiently, the customers will be more satisfied, the manager said.

[/spb_text_block] [spb_image image=”17682″ image_size=”full” frame=”noframe” caption_pos=”hover” remove_rounded=”yes” fullwidth=”no” overflow_mode=”none” link_target=”_self” lightbox=”no” intro_animation=”none” animation_delay=”200″ width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”]

Serving 13 countries with a mobile application

After a brief introduction about the mobile workforce and the benefits of mobilization, Krisztián Tóth presented some case studies to support his arguments with industry best practices, including that of a major German retailer.

This enterprise operates grocery chains under several brands with 330,000 employees and a turnover of EUR 54bn, and had opted for Scolvo’s mobile solution for the digitalization of its store inspection process in 13 countries.

The challenge was that, as a result of digitalization, task assignment also need to improve, as well as the tracking of inspectors. Before using a mobile application, such processes involved the rather inefficient tools of text messages and emails. Another challenge was the requirement of serving all 13 countries from the cloud.

According to the presentation, the project, due to its complexity, took three months, beginning with end-user and manager interviews. The interviews with the end-users are a really important part of the development, Tóth stressed, as the real customers are the workers that use the application on an everyday basis. By familiarizing with their practices and activities, it is easier to decide about the necessary modules as well (the next step in the project).

The presenter used the example of Lego-like bricks, when talking about the Scolvo mobile development method. These elements are picked from the selection of modules and the setup was complete at the retailer, customization and integration with an MS Power BI system began, to facilitate reporting using the data collected by the store inspectors.

Among the results of this mobilization project, Tóth highlighted that the store inspectors saved 25 minutes daily on administration by avoiding double administration (paper-to-digital) altogether. Pictures, notes, questionnaires can all be uploaded in the app. The data, synchronized by the BI-system, allowed for quick daily reporting.

Instead of having one- or two-week-old competitor data, store inspectors can also access daily competitor information through the mobile application. Furthermore, the activity tracking of workers allow managers for better resource planning by dispatching ad-hoc tasks as necessary, resulting in a 15% saving on petrol costs as an additional benefit, Scolvo’s chief marketing officer added.

[/spb_text_block] [spb_image image=”17685″ image_size=”full” frame=”noframe” caption_pos=”hover” remove_rounded=”yes” fullwidth=”no” overflow_mode=”none” link_target=”_self” lightbox=”no” intro_animation=”none” animation_delay=”200″ width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”]

KPI’s to measure mobilization success

In the live webinar, the case studies were followed by a summary of the key performance indicators (KPI’s) that can be used to measure the success of a mobilization project.

The usage of data is a less evident performance indicator but it can be important in several ways, Tóth said. When all the data is in one place, due to real-time digital input, managers can have a clear picture about the market, the competition, and make better decisions accordingly.

A more obvious and more common KPI is the comparison of the necessary investment and the return. When the biggest pain points at a company are mobilized (so the right processes are chosen), the benefits of such a project far outweigh the expenses it comes with.

The internal acceptance rate is less known but not less important. The end-users – the maintenance workers, the store inspectors, the sales agents – who are using the mobile application on a daily basis, often find themselves struggling with a mobile solution if that does not have a good user interface, resulting in a bad user experience. If, on the other hand, the mobile app contains only the necessary functions in an easy-to-find structure, and the end-users like it, productivity automatically increases.

[/spb_text_block] [spb_image image=”17688″ image_size=”full” frame=”noframe” caption_pos=”hover” remove_rounded=”yes” fullwidth=”no” overflow_mode=”none” link_target=”_self” lightbox=”no” intro_animation=”none” animation_delay=”200″ width=”1/1″ el_position=”first last”]

The post How Successful Enterprises Implement Mobile Solutions to Improve Their Productivity? appeared first on Scolvo.

Putting the users first by keeping usability, readability, and consistency in mind at all times, are the basics of every mobile development. The result: a rich user experience that keeps the employees engaged.

In our recent white paper, 10 tricks to prevent mobilization fails in B2E apps, we have outlined the ultimate do’s and don’ts to guide you through your way to a successful application.

Use our checklist below during the development to engage your users with a great interface and make your enterprise mobile app implementation successful:

[/spb_text_block] [spb_image image=”17903″ image_size=”full” frame=”noframe” caption_pos=”hover” remove_rounded=”yes” fullwidth=”no” overflow_mode=”none” link_target=”_self” lightbox=”no” intro_animation=”none” animation_delay=”200″ width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”]

1. PLANNING: IS IT OPTIMIZED FOR MOBILE?

The workflow is optimized for mobile working, and real-time reporting is enabled. It facilitates electronic data transfer and the application of business intelligence and automatisms based on the company’s data assets.

Extra tip: add a powerful search function.

2. TARGETING: ARE USERS INVOLVED?

From the planning to the implementation, the actual users of the application have been involved in the process, and their feedback has been considered. It also includes options for future developments, should the users require new functionalities.

Extra tip: Use field research and one-on-one interviews.

3. ADAPTING TO TOOLS: DOES IT SUPPORT EFFECTIVENESS AND PRODUCTIVITY?

You have built on familiar features to give a sense of accomplishment, but simplified and adapted to mobile to create an added value. This is the time to decide if you want a native or a web application – or a hybrid one.

Extra tip: one or two distinctive features are enough.

4. NECESSARY AND SUFFICIENT FUNCTIONS: IS IT EASY TO LEARN?

You have only included the features necessary for mobile working and that they are clearly structured and make navigation intuitive.

Extra tip: you can make the most important functions appear in all navigations.

5. EXPERIENTIAL, CONSUMER-IN-BUSINESS CONTEXT: IS IT ATTRACTIVE?

The app has a well-crafted, likeable design, that makes the employees want to use them.

Extra tip: Try gamifying some workflows.

6. ARE ALL USER GROUPS ADDRESSED?

The frontline workers are empowered and engaged; IT is relieved from training and maintenance duties; the management is supported in improving productivity. At this phase, you can double-check if the developed solution actually serves the need of all users.

Extra tip: Check with field workers first.

7. IS IT INDUSTRY-SPECIFIC?

It puts more focus on consumer-facing parts if this is relevant in your industry, but concentrates on the internal workflows if that makes more sense. The app supports productivity more if it combines the advantages of working on the go and having relevant functions to the profession.

Extra tip: inform yourself about industry best practices to achieve max productivity.

8. APPLICATION ADAPTED TO THE ENVIRONMENT: IS DATA INPUT EASY?

The input of data, i.e. filling out forms, is adapted to the smaller screens and different input methods, such as taps and swipes. The physical environment, such as the specialties of the field, is also taken into consideration.

Extra tip: Put the 4-5 most used features on the dashboard.

9. CONSISTENT APPLICATION OF DEVELOPMENT STANDARDS: ARE UI DESIGN PATTERNS RECOGNIZABLE?

Following the guidelines of the individual development platforms, standard patterns are applied that users can easily recognize and they can a sense of competence and confidence.

Extra tip: tailor-made notifications can further increase engagement.

10. EASE OF USE: FEEDBACK IS EVERYWHERE

Giving feedback to the user on his or her actions is helpful to recognize mistakes made, progress, or discover unknown functions.

Extra tip: Besides being ubiquitous, feedback should also come as fast as possible.

[/spb_text_block]

The post How to reach your mobilization goals? appeared first on Scolvo.

Users have the power these days, when it comes to mobile applications, and the situation is no different with enterprise tools – so give them something they like and they will use it to be more productive. The key? A top-notch user interface.

[/spb_text_block] [spb_image image=”15582″ image_size=”full” frame=”noframe” caption_pos=”hover” remove_rounded=”yes” fullwidth=”no” overflow_mode=”none” link_target=”_self” lightbox=”no” intro_animation=”none” animation_delay=”200″ width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”]

While businesses expect their workforce to be more effective and more productive with the apps, the same workforce, used to easy and joyful consumer applications, is rather frustrated and often neglects these applications.

Several studies discovered though that the key to higher user adoption rates is improving on the user experience, especially creating a more engaging interface. This will indeed increase productivity by 38% and cut process costs by 30%, according to Forrester figures.

In our whitepaper released recently, we at SCOLVO have compiled some common pitfalls in mobilization and 10 effective tricks to prevent the whole project from failing:

#1: Too much effort learning the app

It’s not enough to build a mobile application around functionality: they could simply be too much to oversee, and users will end up spending days and weeks just trying to figure out how it works.

How to prevent the fail? Aim for intuitive navigation and easy customization.

#2: Inconsistency and non-standard solutions

Searching for the right function distracts the workers from doing their jobs, instead of helping them.

How to prevent the fail? A good UI with a consistent layout and standard procedures reduces the time of searching.

#3: You recreate a desktop or web app on mobile

What works behind the desk will not necessarily work while on the go. Mobility requires a different approach to the workflow.

How to prevent the fail? To add value to your mobile app, you should concentrate on the distinctive features that make it more suitable for work outside the office.

#4: People go around using the app

Unlike with consumer apps, enterprise mobile applications are not the user’s choice and they’re not even allowed to uninstall them. But if they don’t find them attractive enough, they can always find ways to ignore them.

How to prevent the fail? Make sure the business app is attractive and likeable, as much as it is useful.

#5: You only focus on user benefits

A mobile app with a good user interface is not only beneficial for the actual user but other departments as well. And all should be on board when deciding about an app development.

How to prevent the fail? Your IT-guys and your management are the two target groups that could benefit just as much from the app – think reduced troubleshooting and increased productivity improving the bottom line.

#6: Too general functionality

Off-the-shelf products are comfortable but a user interface lacking industry-specific expertise might result in reduced effectiveness.

How to prevent the fail? Make sure the UI covers all industry-specific aspects of your workflow. Retail and utility need very different support for their processes.

#7: Hard to manage data

If either (or both) the input or the output of the data is made hard, the user adoption rates will fall, with smaller screens not helping to ease the frustration.

How to prevent the fail? The data entry should be facilitated and major navigation points made easily accessible at all times.

#8: Users are not involved in product development

No good intention in the world can replace practical knowledge about the job. The common challenges will not reveal themselves without feedback

How to prevent the fail? Field research and user interviews are great ways to discover the weak point in time.

#9: Ignoring design patterns

Being innovative doesn’t mean you have to invent everything from scratch. Non-standard design makes it harder to recognize even the most common functions and is disengaging.

How to prevent the fail? Use standard UI design patterns for controls and notifications.

#10: Slow or no feedback on user actions

There’s only one thing that is worse than getting a bad feedback, and it is not getting any. The older your workers are the more scary it is to click or tap on an unknown territory, especially if your actions result in a blacked out screen.

How to prevent the fail? Your app should help the user all along the way, with step-by-step instructions, little question marks, or simply showing a process is underway.

Do you want to learn more about what makes an app implementation successful? Do you want to know why the user interface is especially important in preventing mobilization fails?

Download our white paper: “10 tricks to prevent mobilization fails in B2E apps – User interface: a focus point that pays off in enterprise mobility”

[/spb_text_block]

The post 10 Things that Trip You Up During Mobilization (And How to Prevent the Fails) appeared first on Scolvo.